Klöckner & Co. SE CEO Gisbert Rühl - Becoming a platform business, digital leadership & customer orientation

This time, hosts Professor Serden Ozcan from WHU and Gori von Hirschhausen from PwC are joined by the longstanding former CEO of Klöckner, Gisbert Rühl. We talk with him about his exciting career, learning from contact with the greats of Silicon Valley and how he put these lessons into practice at Klöckner. We also take a look at how Klöckner was able to succeed in its transformation to a platform business, and at the challenges for employees, culture and stakeholders that had to be overcome along the way.