Know your consumer rights

It was time for our Consumer Hour, giving you the chance to put your consumer problems directly to the experts. Ahmad Ahli from the Dubai Corporation for Consumer Protection and Fair Trade joins us to explain your rights, how to tackle unresolved complaints and when it’s time to take things further. Plus, on World Organ Donation Day, we look at the UAE’s life-saving transplant programme and meet a remarkable two-time kidney transplant recipient who went on to become an entrepreneur and competitive sprinter. We’ll also explore a breakthrough that could lead to vaccines that no longer need refrigeration - potentially transforming access in remote parts of the world.  See omnystudio.com/listener for privacy information.