EPISODE · May 4, 2023 · 28 MIN
Knowledge Natter with Eloise Collins
from RCVS Knowledge - Evidence-based Veterinary Medicine · host RCVS Knowledge
In this Knowledge Natter, Lou Northway speaks to Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, who used checklists, auditing, benchmarking, team meetings and journal clubs to help improve patient care and outcomes and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. Eloise became Knowledge Award Quality Improvement Champion for her work in 2022. Read Eloise's case example Read the podcast transcript
What this episode covers
In this Knowledge Natter, Lou Northway speaks to Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, who used checklists, auditing, benchmarking, team meetings and journal clubs to help improve patient care and outcomes and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. Eloise became Knowledge Award Quality Improvement Champion for her work in 2022. Read Eloise's case example Read the podcast transcript
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Knowledge Natter with Eloise Collins
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