Kurt Porter - Communication Basics

About Kurt Porter: He is a subject matter expert in the Continuous Improvement Process and Team Resource Management Principles. He gained this knowledge and experience in the private sector, federal service, and the United States Navy. He is an outstanding communicator whose communication skills were honed by years of public speaking. This includes the delivery of keynote speeches on a wide variety of topics before both small groups and large audiences.Kurt has facilitated hundreds of workshops on Leadership, Communication, and Teamwork. He is a former diplomatic interpreter and a Defense Language Institute Instructor of the Year. He has visited over 80 countries and lived 30 years overseas (Japan, Germany, the Philippines, and Russia). He speaks Vietnamese and Russian. Kurt is the Founder and Executive Director of PLC (Performance and Leadership Coaching). In this episode, Chabidaye and Kurt discuss:What is effective communication Communication barriers due to cultureMinimizing distractions, emotions and biasesHow to be a good communicator using VEGAKey Takeaways:Communication is the transmittal of a message and the receipt of that message. We have to avoid communication failure as best as we can, especially when a lot relies on its success. A difference in culture can create communication barriers. One English word, for example, could have a vast difference depending on whether you’re in the US or the UK even though they’re basically the same language. It’s important to recognize this and understand that neither are wrong, just different. Minimize distractions or completely eliminate them since they are a huge hindrance to effective communication. Put your phone on silent mode when in a meeting. Also, don’t let your emotions and biases change your message. Remember the acronym VEGA if you want to be an effective communicator. First is voice, you have to project, be audible and speak with an appropriate tone. Maintain good eye contact, if there are multiple people - do a general sweep of the room, don’t focus on just one person. Use gestures for emphasis but only minimally, don’t overdo it. Lastly, you need to have a good attitude. "There’s three things we have to do, the three C’s: be Clear, be Concise, and we have to Confirm understanding." —  Kurt Porter Promotion:Performance and Leadership Coaching’s expertise is based on a proven track record of working with high-reliability organizations. PLC assists companies in the creation of a Continuous Improvement Program and helps executives and teams maximize efficiency.If you want improved communication, stronger group dynamics, and increased performance, don’t hesitate to contact us at www.plconfire.com or +1 813-537-3332Connect with Kurt Porter:Website: https://plconfire.com   E-mail: [email protected]  CONNECT WITH CHABIDAYE:Facebook: https://www.facebook.com/chabidaye.ramnath.3Instagram: https://www.instagram.com/leadandlift/Website: https://leadandlift.com/LinkedIn: https://www.linkedin.com/in/chabidayejaglalramnath/  Show notes by Podcastologist: Justine TallaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  CONNECT WITH CHABIDAYE:Facebook: https://www.facebook.com/chabidaye.ramnath.3Instagram: https://www.instagram.com/chabidaye/Website: https://leadandlift.com/LinkedIn: https://www.linkedin.com/in/chabidayejaglalramnath/  Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.