Kyndryl’s Victoria Pelletier on Navigating Change and Being Unstoppable

This week, Jessica sat down with Victoria Pelletier, a bold and boundary-breaking executive who became a Fortune 500 COO at just 24 and has been unstoppable ever since. Victoria leads transformation, change, and culture at scale. In this conversation, she shares how she balances clarity and conviction in complex matrixed organizations, how she helps clients embrace AI without abandoning their people, and why emotional intelligence is essential for influencing in today’s workplace. They discuss the shelf life of skills, the rising fear around automation, and how leaders can build buy-in when the future feels uncertain. Victoria also opens up about her personal story. She turned early adversity into her superpower, what it really means to be vulnerable as a leader, and why confidence is her exception to “fake it till you make it.” Victoria Pelletier is no stranger to the corporate board room. By the time she was 24 years old, she was COO of a multinational corporation. Now with 20+ years in corporate leadership, Victoria has held senior roles in companies such as Accenture, IBM, and American Express. Victoria’s message is that we can have it all, as long as we live a life of #NoExcuses. Victoria proves that it IS possible to have a life in which women can succeed as a mom, as a corporate executive, as a spouse, and much more. LinkedIn: https://www.linkedin.com/in/victoriapelletier/ https://www.kyndryl.com/us/en Host: Jessica Kriegel Website: jessicakriegel.com LinkedIn: linkedin.com/in/jessicakriegel Instagram: @jess_kriegel Culture Partners Website: culturepartners.com LinkedIn: linkedin.com/company/culturepartners About Victoria Pelletier