La experiencia del cliente

from Flecha podcast · host Ariel Bohe

Cuarta temporada de #flechapodcast! Arrancamos con la pregunta ¿Por qué ser cliente céntrico o tener una mirada cliente céntrico del negocio?  Hablamos con Andrea del Grecco sobre qué es el CX y que significa ser cliente céntricos, o mejor aún,  cómo ir construyendo el camino hacia el cambio de mirada 360° en la forma en que llevamos adelante nuestros modelos de negocios. Esta temporada de 8 episodios especialmente dedicada al #CustomerExperience está co-creada con el equipo de la Diplomatura en Gestión de Experiencia de Cliente que se dicta en UTN BA- Buenos Aires argentina y sentipodcast. Host: Ariel Bohe

What this episode covers

Cuarta temporada de #flechapodcast! Arrancamos con la pregunta ¿Por qué ser cliente céntrico o tener una mirada cliente céntrico del negocio? Hablamos con Andrea del Grecco sobre qué es el CX y que significa ser cliente céntricos, o mejor aún, cómo ir construyendo el camino hacia el cambio de mirada 360° en la forma en que llevamos adelante nuestros modelos de negocios. Esta temporada de 8 episodios especialmente dedicada al #CustomerExperience está co-creada con el equipo de la Diplomatura en Gestión de Experiencia de Cliente que se dicta en UTN BA- Buenos Aires argentina y sentipodcast. Host: Ariel Bohe

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La experiencia del cliente

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This episode is 16 minutes long.

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This episode was published on August 9, 2022.

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