Lara Summers: Manager, Service Experience at the University of Newcastle

Lara Summers joins us to discuss her multifaceted career journey, from finance and government to education, and her current role as manager of the Service Experience team at the University of Newcastle. We explore the university environment, Lara's collaborative team culture, and how she balances work, family, and personal interests. Lara opens up about how taking time off to care for her children impacted her path, as well as her motivations for continuing education and development. Tune in as Lara shares what inspires her, from design leaders like Bruce Mau to her curiosity about history and culture. Discover how she leverages her background in design and visual culture to focus on user experience and service design across the university's digital systems.