EPISODE · Oct 28, 2022 · 12 MIN
Law: Energy Companies and the Consumer
from CueFrank™ · host Frank Brehany
In this Podcast, I talk about the experience on one Consumer, who found that his Fixed-Rate Contract being changed unilaterally to a Variable-Rate by his Energy Company. I highlight the actions he took, what helps Consumer Laws could give him and how there appeared to be a breach of contract at play. I helped him to define a strategy, before he begins to think about any route towards an Ombudsman. I also reflect on the general plight for Consumers and the kind of questions they should ask. These are key questions, because if they simply accept what any Energy Company may say to them, it really could be a choice between heating or eating this coming winter
What this episode covers
In this Podcast, I talk about the experience on one Consumer, who found that his Fixed-Rate Contract being changed unilaterally to a Variable-Rate by his Energy Company. I highlight the actions he took, what helps Consumer Laws could give him and how there appeared to be a breach of contract at play. I helped him to define a strategy, before he begins to think about any route towards an Ombudsman. I also reflect on the general plight for Consumers and the kind of questions they should ask. These are key questions, because if they simply accept what any Energy Company may say to them, it really could be a choice between heating or eating this coming winter
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Law: Energy Companies and the Consumer
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