Layoffs at CHC Spark Patient Care Fears | Montpelier News

Community Health Centers just pulled the trigger on their third round of layoffs—targeting billing and health info staff—leaving employees stunned and demanding answers, especially as management pushes to see more patients. The real twist? They’ve outsourced billing to Medusind, a call center in India, raising alarms that patients—many of whom speak over 90 languages and rely on in-house interpreters—could be left in the dark. Clinicians are already burned out, fearing patients will avoid care due to confusion over bills or new barriers, risking bigger health crises. Interim CEO Dr. Harry Chen says cuts are for financial survival, with three staff being reassigned. Meanwhile, a petition with over 120 signatures from former staff and union members is gaining steam. This isn’t just about staffing—it’s a stark reminder of how underfunded community health care is, and how urgent the need for transparency and patient-centered care has become. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/1600fee7ef6b2d6f