LBW Episode 2.9 Restoration 1 - David and Marissa Hofstetter

This week Brian welcomed in David and Marissa Hofstatter, owners of Restoration 1. Restoration 1 specializes in property disaster services, and they have been growing at a pretty remarkable clip. They talked about their growth, what got them into the business, and how to manage customer care when every customer is at one of the lowest times in their life.They also talked about growth and scaling as Restoration 1 has recently moved into their 5th new facility in 7 years.More than any other topic, this is the first episode of Louisiana Business Weekly where Brian has interviewed a husband and wife duo running the company. They talked about strengths and challenges and maximizing their individual personalities to benefit the business while not letting work invade their home too much.