Leaders breaking the mold: With Jessica Hartley

Episode 475 of the Catalyst podcast, hosted by Launch by NTT DATA, titled "Leaders breaking the mold: With Jessica Hartley" was published on March 4, 2025 and runs 42 minutes.

March 4, 2025 ·42m · Catalyst

0:00 / 0:00

Summary

On championing experiences for clients, customers and employees alike

Episode Description

On championing experiences for clients, customers and employees alike

This week on Catalyst Tammy is joined by Jessica Hartley, the Head of Design and Customer Experience for CCB Finance, Tech and Data Analytics at JPMorganChase. Jessica has over 20 years of experience helping clients leverage digital innovation and is passionate about driving employee engagement and culture. Tammy and Jessica talk about what authenticity really means at work and why it’s so much more than just how you present yourself. Jessica also shares her thoughts on how AI is transforming workplaces and how it can be used to improve both the client and employee experience.

Please note that the views expressed in this episode may not necessarily be those of NTT DATA.

Links:

Jessica Hartley

Launch by NTT DATA

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Share this episode

Similar Episodes

The rise of flexible data centers

Apr 9, 2026 ·43m

Frontier Forum: Why clean energy capital boomed in a volatile year [partner content]

Apr 6, 2026 ·33m

Building a domestic nuclear fuel supply chain

Apr 2, 2026 ·38m

Battery booms and the rise of flexibility [partner content]

Mar 30, 2026 ·30m

The state and future of nuclear waste

Mar 26, 2026 ·34m

Scaling America's domestic solar supply chain

Mar 19, 2026 ·40m

Similar Podcasts

Catalyst with Shayle Kann Latitude Media Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media. The Catalyst Podcast Catalyst This is the Catalyst Podcast, where we take a deep dive into the people and stories driving innovation in Northern Ireland. Catalyst Kitchens Radio Catalyst Kitchens Podcast by Catalyst Kitchens Catalyst - Capacity Building for Careers in the Social Sector Sauraveswar Sen Catalyst was established in 2011 in Kolkata, India with an aim to create prospective human service professionals who will enable people to overcome poverty, deprivation and unemployment. Today, the institute keeps the vision alive through extensive online teaching, research, policy support and field action programs. Every year by enabling students all across India to successfully qualify the Bachelors, Masters, MPhil-PhD Fellowship Entrance Tests, Interviews of globally recognised social science institutions, Catalyst continues to produce committed high quality prospective professionals in a range of social and human development sectors; health, mental health, social epidemiology, clinical psychology, education and vocational skill development, human resource management, media and cultural studies, rural and urban development, livelihoods and social entrepreneurship, climate change, disaster management, regulatory governance, focused work on women, children, adolescents, youth, aged, d

URL copied to clipboard!