#545: Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers episode artwork

EPISODE · Sep 1, 2026 · 39 MIN

#545: Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers

from Leaders in Customer Loyalty, Powered by Loyalty360 · host Loyalty360

Send us Fan MailThe way Chris Riedy sees it, this is either a very exciting time to be in the consumer packaged goods (CPG) industry, or a really scary time. What’s creating these two views of the industry is the fact that it is undergoing a tremendous amount of evolution that creates new opportunities, but the playbooks that used to work are much less effective today.  Riedy, who is Chief Revenue Officer at Ibotta, points to one significant development that is spurring this evolution: the consumer today has much more choice. As consumers take an omnichannel approach to shopping, it’s no longer enough for CPG brands to get distribution at the right grocery store, on a good aisle, and with good shelf placement. Stay connected with Loyalty360! Follow us on LinkedIn and X for the latest loyalty insights, industry news, and upcoming events.https://www.linkedin.com/company/loyalty-360https://x.com/Loyalty360https://www.youtube.com/@Loyalty360_

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Send us Fan Mail The way Chris Riedy sees it, this is either a very exciting time to be in the consumer packaged goods (CPG) industry, or a really scary time. What’s creating these two views of the industry is the fact that it is undergoing a tremendous amount of evolution that creates new opportunities, but the playbooks that used to work are much less effective today. Riedy, who is Chief Revenue Officer at Ibotta, points to one significant development that is spurring this evolution:...

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#545: Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers

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