Leadership and Accountability Southwest Airlines

Afternoon Coffee Break with Darren Watts 01-28-2023 Intro Brief recap of last week's podcast Introduction for today's podcast Southwest Airlines Weight Loss and Health Update How is the weight loss going since I fractured my foot in 2021? Critical Thinking Questions What really happened in the meltdown? How could this be prevented? How did Southwest really respond, leading to this meltdown? What is the logic? Leadership Style (3) and Powers (5) Authoritarian Democratic Laissez-faire Coercive  Legitimate Reward Referent  Expert Critical Thinking Questions Answered Based on information gathered, what happened? References https://www.cnn.com/2022/12/27/business/southwest-airlines-service-meltdown/index.html https://www.encyclopedia.com/management/encyclopedias-almanacs-transcripts-and-maps/leadership-styles-and-bases-power