Leadership and Culture: Dr. Wayne Wilson on Coaching, Standards, and Business Success

Richard Walsh and Dr. Wayne Wilson discuss the transition from crisis mode to future-oriented coaching, emphasizing the importance of different coaching levels. Dr. Wilson shares his career journey, highlighting his work in transportation and mental health. They explore managing versus leading, shifting to a continuous improvement mindset, and defining culture-building elements. The conversation covers the impact of small tasks on reputation, Franklin Covey partnership, and the significance of character in hiring. They discuss lead and lag indicators, coaching through sports, and setting business standards. The episode concludes with insights on post-COVID workplace changes, financial incentives, and establishing performance standards.