Leadership and Life Essentials: Lead the Individual - Why One-Size-Fits-All Leadership is Failing Your Team

Most leaders know they're supposed to treat people fairly — but they confuse fair with equal, and the two are not the same thing. When you respond to individual problems with blanket policies and group emails, you're not managing your team — you're avoiding the one or two conversations that actually need to happen, and your best people are paying the price. When there's an exception, deal with it — don't turn it into a policy that punishes the people who were never the problem.