Leadership & Performance: Proof that the Calibre of the Boss Definitely Rules

What makes a high-performing workplace? Amid debates about profitability and productivity, there have been countless theories, but now an extensive new study, led by two University of New South Wales' researchers, highlights what many have long suggested – the quality of organisational leadership is paramount. It shows the bosses of top-performing organisations not only spend more time mentoring and engaging their staff, but have an authenticity that brings integrity to their behaviour at all times. The research has given rise to the High Performing Workplace Index, which allows companies to benchmark performance across six categories, including innovation, employee experience and customer orientation.