Leadership and Trust with Dr. Brian Harman

The CX Goalkeeper had a smart discussion with Dr. Brian Harman Coaching Executives Into High-Trust Leaders Who Earn 41% More In 3 Months Using The Signature BMH Career & Leadership Accelerator Highlights: 1:30 Brian's Introduction 4:27 Brian's TEDx Talk "How to use humor to build trust" 7:13 Digital working and how to improve trust 8:45 Brian's Forbes Article 9:08 Definition of trust 10:15 Performance, Equality, empathy and fun to create high trust teams 14:40 Failure rituals 17:05 Employee involvement to create cohesion 18:35 After the game 19:23 Book suggestion "Give and Take, Adam Grant 20:13 Brian's Golden Nugget: "High Trust Hello" Contact details: https://www.linkedin.com/in/drbrianharman/ https://www.bmhallmark.com/ https://www.forbes.com/sites/forbescoachescouncil/people/brianmharman/ https://www.ted.com/talks/brian_harman_how_to_use_humor_to_build_trust more information on: www.cxgoalkeeper.com/BrianHarman