EPISODE · Aug 28, 2023 · 43 MIN
Leadership Communication Mistakes: Suzy Siegle on Feedback and Energy
from My Favorite Mistake: Learning Without Blame in Business and Leadership · host Mark Graban
Episode page with transcript, video, and more My guest for Episode #225 of the My Favorite Mistake podcast is Suzy Siegle. She is the author of, most recently, the book, Chief Energy Officer. Suzy currently serves as the ninth President, CEO & Chief Champion of Walsh College in Troy, Michigan. Suzy’s academic and professional background blends her passions for business, law, and higher education, focusing on the value and importance of business and technology education in today’s rapidly changing world. A licensed attorney and member of the State Bar of Michigan, she holds a bachelor’s degree, a master of business administration, a juris doctor, and a doctorate in higher education leadership and management.. She is also the author of: The THRIVE Journal: A Step-by-step guide to help you create and accomplish your goals (2021), and Locus: Take control and change the direction of your life (2022). In this episode, Suzy shares her favorite mistake story about an email she sent when in a leadership role with a previous college. Why was the feedback about the email a “gut punch”? What did she learn and how did she adjust her communication style after that? What is “styleflexing” and why is that an important strategy? We also discuss her book, Chief Energy Officer, and why “leadership energy” is so important. How does a “chief energy officer” help others? Does that have to be the CEO’s role? Questions and Topics: How do we make sure we’re learning from mistakes? Without feedback, we can’t learn? Ask permission to share more? There’s a time and a place for giving feedback? Sandwich it? What is “leadership energy” and why is that so important? HeartMath.org Energy in terms of positivity (we can do it) vs. skepticism or cynicism? How a “chief energy officer” helps others? Does that have to be the CEO’s role? Staying immune to perks and praise Tell us a little more about Walsh College… who’s a great fit? Subscribe, Follow, Support, Rate, and Review! Please follow, rate, and review via Apple Podcasts, Podchaser, or your favorite app — that helps others find this content, and you'll be sure to get future episodes as they are released weekly. You can also financially support the show through Spotify. You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
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What this episode covers
Suzy Siegle, President and CEO of Walsh College and author of Chief Energy Officer, shares her favorite mistake: a long, enthusiastic email that landed badly in a leadership context. The feedback she received became a powerful lesson in communication, self-awareness, and growth. This episode explores learning from mistakes, giving and receiving feedback, “style-flexing” communication, and why leadership energy matters more than titles. Suzy explains how leaders can turn small missteps into lasting improvements for themselves and their organizations.
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Leadership Communication Mistakes: Suzy Siegle on Feedback and Energy
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