Leadership development tools

This month we’re looking at the tools on the market that help leaders understand who they are, and how they work with others. The leadership development market is worth $14 billion dollars in the US alone. A good chunk of that goes on off the shelf and bespoke diagnostic and development tools. But do they really work? Phil McCredden talks us through 360 degree feedback. What can a leader learn from asking everyone around them what they think? What are the risks? And how do you take the download of feedback and weave it into a development plan that takes the individual and the company on to bigger and better things? Then we talk to Dr Ben Palmer, one of the brains behind a suite of Emotional Intelligence tools developed in Australia 15 years ago that have been embraced worldwide. He unbundles why emotional intelligence matters and what its like to take a room full of leaders and tell them it’s time to talk about feelings. Finally a new field of leadership development that’s gaining traction: personal excellence. Alex Crossley of the Institute of Customer excellence has built a unique international data set on a range of behaviours and habits of the highly successful. It’s time he says, to measure our excellence and if we want to compete with robots, learn how to boost it.