Leadership in Aviation: Insights from Galaxy FBO's Jamie Santiago Muñoz

In this episode of the Cross-Check, the Business Aviation Squawk Sheet, hosts Ian Lump and co-host Rob Hoffman welcome Jamie Santiago Muñoz, General Manager of Galaxy FBO in Addison, Texas. She shares her journey in the industry, focusing on mentorship, leadership, and innovation at FBOs. Jamie highlights the importance of building a strong team and exceptional customer service. Jamie also discusses her role in the NBAA Young Professionals Council and introduces her new consulting venture, Holding Pattern Co., aimed at empowering young professionals in aviation. Also in the news, Zero Avia power plant certification and the future of hydrogen fuel cells and infrastructure in aviation. 00:00 Introduction and Host Welcome 00:29 Aviation Headlines and Hydrogen Fuel Cells 01:46 Challenges and Infrastructure in Aviation 06:15 Interview with Jamie: Career Journey and Insights 08:29 Leadership and Mentorship in Aviation 15:45 Technology and Innovation in FBO Services 19:35 NBAA Young Professionals Council 25:21 Entrepreneurial Ventures and Final Thoughts 29:15 Closing Remarks and Future Episodes Learn more about your ad choices. Visit megaphone.fm/adchoices