Leadership Insider 115: Lean Operations in Radiology

What exactly is Lean Operations? And would implementing some of its tenets actually increase productivity or improve patient outcomes?  In this episode, we talk with Jim Brink, MD, FACR, radiologist-in-chief at Massachusetts General Hospital and Chair, ACR Board of Chancellors and Paul Mulligan, Ph.D., associate professor in the Technology, Operations and Information Management Division at Babson College about the struggles of lean implementation in radiology, patient flow, and looking to adjacent industries for ideas and inspiration for improved productivity and greater value creation.