Leadership Lessons from The Frontline, an interview with Fred Glick

How do you reinvent the restaurant industry? Especially during the past 3 years? Fred Glick, president of operations at OMG Hospitality Group and former VP of Operations Phil’s BBQ shares his "Love, Service & Care" model to Awakened Nation, and Ken Blanchard's idea of a Triple Bottom Line! After being in the hospitality industry for almost 3 decades, Fred explains his customer/employee-centric approach to organizational change, his personal mission statement, and how the 7 Habits of Highly Effective People by Stephen Covey changed his life. Fred and Brad grew up together and performed in the Lebanon High School Drum Line. This is 2 lifelong friends catching up. Fun episode. Who is Fred Glick?Fred found his passion for hospitality working as busser and drummer in a family-owned and operated dinner theater in Mt Gretna, PA while in college. After graduating with a B.S. in Business Administration from Lehigh University in 1986, Fred grew a Hooters Restaurant franchise from one location in Omaha, NE, to $70 million, 25 locations in five states including, California, Oregon, Washington, Iowa and Nebraska. In 2008, Fred facilitated San Diego institution Phil’s BBQ’s growth, adding locations and winning USA Today’s best ballpark food with the Padres at Petco Park and licensing a San Diego Airport location. In 2013, Fred joined longtime friends and Karl Strauss co-founders to grow the Karl Strauss Brewing Company brand. In 2016 Karl opened their two largest brewpubs and in 2017 Karl was named again to restaurant business magazine’s Future 50 restaurant brands for the 2nd time in four years. In 2018, Fred joined Amergent Hospitality Group, Inc., a public micro-cap that owns, operates, and franchises several fast casual and full-service restaurant brands across the country. Each year, Fred gladly donates his time, talents, and/or treasure to many local service and charitable organizations and serves on the state board of directors of the California Restaurant Association and CRF (California Restaurant Foundation). https://omghospitalitygroup.com/ About Awakened Nation: Fueled by the passion to ignite game-changing conversations, award-winning author Brad Szollose created Awakened Nation—a podcast dedicated to deeper conversations with today's outliers and cutting edge entrepreneurs, idea makers and disruptors, bestselling authors, activists, healers, spiritual leaders, professional athletes, celebrities, politicians and rock stars...conversations that take a deep dive into the extraordinary. This podcast will challenge your beliefs. Think Art Bell meets Joe Rogan.