Leadership Lessons in Learning: AI Personalization Done Right

In this episode of Being Intrepid, Sam Herring sits down with Malika Viltz-Emerson, Chief Learning Officer at Allstate, to explore what happens when leaders meet learners where they are. Anchored by a powerful story about helping a mother and daughter navigate an escalator for the first time, Malika challenges learning leaders to recognize that every learner starts from a different place. She shares how AI can amplify personalized learning, surface gaps in learning design, and accelerate insight while also warning against moving too fast or ignoring bias and equity implications. What you’ll learn: The promise of adaptive learning powered by AI How AI can reveal gaps in learning design Why learning leaders must slow down and ask, “What are we solving for?” The importance of keeping humans in the loop with AI solutions Connect with Malika  Connect with Sam  Listen to more episodes: https://www.intrepidlearning.com/category/podcasts/