Leadership, Scaling a Clinic & The Role of AI in Private Healthcare | BOAC Episode #6

In this episode of The Business of a Clinic, we speak with Guy Mayout, Managing Director of The Cadogan Clinic — one of the UK’s leading plastic surgery and dermatology hospitals.Guy shares how he helped the clinic grow from a family-run specialist practice to one of the most respected names in aesthetics and dermatology, earning an Outstanding CQC rating for leadership. He discusses what it really takes to scale a private clinic, from firefighting and building systems to maintaining culture as headcount grows.We explore:💡 The operational and cultural pillars behind the Cadogan Clinic’s success💡 How to grow from £1M to £5M revenue without losing control💡 Why front-desk chaos is a commercial problem, not a staffing one💡 The real-world challenges of implementing AI in private healthcare💡 Why every clinic needs a “sales desk” — and why “sales” isn’t a dirty wordThis is a must-listen for any clinic owner or operator thinking about scaling, modernising operations, or navigating the rise of AI in healthcare.🎙 Hosted by Jared Aron, Founder & CEO of Coherent — the Clinic Sales Desk for UK private clinics.#PrivateHealthcare #ClinicGrowth #Aesthetics #Dermatology #HealthcareBusiness #AIinHealthcare #FrontOffice #ClinicLeadership