Leadership Secrets From VaynerMedia’s Chief Heart Officer - Claude Silver

About Claude Silver: Claude Silver is the chief heart officer at VaynerMedia where she leads 800+ people across multiple offices and continents focused on creating a “people first” culture. She describes her job as creating “a culture of belonging, where people feel like they can bring their whole selves to work,” "where people can speak up when things are not working" and "where empathy and humility are at the foundation of the culture. What is the difference between passion and purpose for you and how you differentiate between both with so much conflicting advice around passion and purpose❓ In this inspiring episode of Everyday Leadership, we sit down with Claude Silver, the world’s first Chief Heart Officer at VaynerMedia. Claude reveals how she pivoted from a traditional advertising career to lead a people‑first revolution at one of the world’s most innovative agencies. Discover the secrets to building a workplace where empathy beats ego, why servant leadership turns teams into champions, and how pain can be transformed into purpose. If you’re passionate about leadership development, company culture or bringing heart to business, this conversation is packed with insights. Learn how to create psychological safety, foster belonging and become the leader your team deserves. Watch now to unlock the power of heart‑led leadership. In today's episode, I talk to Claude Silver about the followings: ______________________________________________________________________ 00:02:09 - Origin of the title - Chief Heart Officer 00:05:47 - What is Leadership? 00:09:24 - Black Lives Matter 00:12:13 - Changes in the agency/advertising world 00:15:54 - Why leaders need self-awareness 00:18:03 - Filling Your Cup Up 00:23:01 - Passion v Purpose 00:28:00 - Letting go when your soul is dying. 00:31:15 - Little Claude v Big Claude 00:33:57 - Receiving feedback you don't want to hear 00:40:04 - How do create a psychologically safe culture 00:41:30 - Hiring for cultural add ______________________________________________________________________ CONNECT WITH GUEST Website: https://www.claudesilver.com/ Twitter - https://twitter.com/claudesilver LinkedIn - https://www.linkedin.com/in/casilver/ IG - https://www.instagram.com/claudesilver THE SILVER LINING PODCAST A collection of exploratory thoughts and conversations to help tap into emotional optimism and heart leadership. Think of this podcast as your personal prescription of leadership tips, empathetic food for thought and courageous coaching! Podcast - https://anchor.fm/thesilverliningpodcast ______________________________________________________________________ Subscribe using your favourite podcast app via Apple Podcasts | Spotify | Deezer | Amazon Music | Google Podcast | Podchaser | Podcast Addicts | Listen Notes For feedback or inquiry : [email protected] We appreciate you and your support! 🔔 SUBSCRIBE IF YOU ARE NEW AND TURN THE BELL ON MindsetShift 🌐 https://mindsetshift.co.uk/ ✿ Social Links: ▶ Linkedin - https://www.linkedin.com/in/sopeagbel... ▶ Instagram - https://www.instagram.com/sopeagbelusi/ ▶Twitter - https://twitter.com/SopeAgbelusi ▶ Linkedin - https://www.linkedin.com/in/sopeagbel… ▶TikTok - https://www.tiktok.com/@mindsetshift00 𝐖𝐚𝐧𝐭 𝐭𝐨 𝐬𝐞𝐞 𝐦𝐨𝐫𝐞 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐥𝐢𝐤𝐞 𝐭𝐡𝐢𝐬...? 👍 Like the video (it helps a ton!) 💬 Comment if you made it till the end! 🔗 Share the video with anyone you think it might help :) Thanks for being with us! #everydayleadership #Culture