Leadership, Strategy and Transparency with Keeya Wang-Jones

Connect with Keeya Wang-Jones: https://www.linkedin.com/in/keeyawangjones Full episode on YouTube ▶️ https://youtu.be/tVNt6img4mU New episodes every Wednesday with our host ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠🎙Patrick Akil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!   Big shoutout to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Xebia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for sponsoring this episode! OUTLINE00:00:00 - Intro00:00:23 - Ingka and enabling coworkers00:02:51 - Customer journey mapping00:04:16 - Keeya used to be a coworker on the floor00:05:28 - 80-20 focus areas00:08:44 - Encouraging others to start experimenting00:13:12 - Figuring out your passion00:15:34 - Understanding the strategy00:18:48 - Executing with intent00:19:37 - Strategy to deliverables00:21:36 - Communication is key00:23:59 - Accommodating for diversity00:27:06 - Transparency brings safe spaces00:29:38 - Assumptions and survival mode00:33:50 - Being as transparent as can be00:35:19 - Empathy and tough love00:38:11 - Feedback and job reviews00:41:21 - Understanding costs00:43:28 - Building partnerships00:46:22 - Managers vs. leaders00:49:32 - What type of leader do you want to be?