Leading at 35,000 Feet: Building Team Culture Mid-Flight with Steve Schuller of Frontier Airlines

How does Frontier Airlines build a strong team when crews change daily?In this episode, Frontier Airlines HR VP Steve Schuller joins host Kendra Prospoer to share how Frontier successfully builds a strong, self-managed team culture in a high-turnover, environment where flight crews often meet for the first time just moments before a flight.Listen for key takeaways: Self-Directed Teams Are Possible — With the Right PeopleDefine and Use a North StarHire for Service First, Train the RestFeedback Isn't Optional — It's OperationalSystematize Culture for ScaleBig Lessons for Small BusinessesAI Is a Tool — Not a ReplacementWHEN YOU’RE READY, HERE’S HOW TURNING THE CORNER HR CAN HELP YOUR BUSINESS: TAKE THE FREE 5-MINUTE EMPLOYEE ENGAGEMENT ASSESSMENThttps://turningthecornerHR.com/quizSCHEDULE A CALL WITH A HUMAN RESOURCES CONSULTANThttps://turningthecornerHR.comHIRE KENDRA AS A CONSULTANT OR KEYNOTE SPEAKERhttps://kendraprospero.com/__________________________________________Stay in touch on social:YouTube: https://www.youtube.com/channel/UC18USlHyF1MEruK2tO3fdFQFacebook: https://www.facebook.com/TurningTheCornerHRInstagram: https://www.instagram.com/turning_the_corner/LinkedIn: https://www.linkedin.com/company/turning-the-corner/