Leading Change Through Care: Jason McDaniel on Transforming ICBC

from How I Lead Change · host Shaheen Chaudhary

In this episode of How I Lead Change, we sit down with Jason McDaniel, President & CEO of ICBC, the crown corporation that oversees insurance, driver licensing, and road safety across British Columbia.We dive into how ICBC is shifting from a lawsuit‑driven auto insurance model to a care‑focused system, the role of storytelling and data in driving meaningful change, and why attention to the small details can make all the difference in building trust and transforming organizations.www.pragilis.com

What this episode covers

In this episode of How I Lead Change, we sit down with Jason McDaniel, President & CEO of ICBC, the crown corporation that oversees insurance, driver licensing, and road safety across British Columbia. We dive into how ICBC is shifting from a lawsuit‑driven auto insurance model to a care‑focused system, the role of storytelling and data in driving meaningful change, and why attention to the small details can make all the difference in building trust and transforming organizations. www.pra...

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Leading Change Through Care: Jason McDaniel on Transforming ICBC

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This episode was published on January 28, 2026.

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