Leading Change Through Care: Jason McDaniel on Transforming ICBC

Episode 5 of the How I Lead Change podcast, hosted by Shaheen Chaudhary, titled "Leading Change Through Care: Jason McDaniel on Transforming ICBC" was published on January 28, 2026 and runs 15 minutes.

January 28, 2026 ·15m · How I Lead Change

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Summary

In this episode of How I Lead Change, we sit down with Jason McDaniel, President & CEO of ICBC, the crown corporation that oversees insurance, driver licensing, and road safety across British Columbia. We dive into how ICBC is shifting from a lawsuit‑driven auto insurance model to a care‑focused system, the role of storytelling and data in driving meaningful change, and why attention to the small details can make all the difference in building trust and transforming organizations. www.pra...

Episode Description

In this episode of How I Lead Change, we sit down with Jason McDaniel, President & CEO of ICBC, the crown corporation that oversees insurance, driver licensing, and road safety across British Columbia.

We dive into how ICBC is shifting from a lawsuit‑driven auto insurance model to a care‑focused system, the role of storytelling and data in driving meaningful change, and why attention to the small details can make all the difference in building trust and transforming organizations.

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