Leading change without losing your people - with Annabelle Walters

How do you transform a 1600-person global agency without leaving your people behind?Annabelle Walters is Global Chief People Officer at Jellyfish, leading the people and talent strategy across 30 offices in 22 countries. She’s helping reshape performance, culture and leadership while preparing the business for an AI-driven future.In this episode, Annabelle shares how she:Defines high performance around impact - and not visibility, busyness or activityPushes leaders to talk openly about change, rather than letting uncertainty fill the gapsTreats AI adoption as a shared responsibility between the business and individual employeesRebuilt performance management to connect individual goals to wider business outcomesExplains why removing line managers created distance between leaders and their peopleUses radical transparency, frequent town halls and open dialogue to keep a global business alignedAnnabelle offers a candid perspective on how to lead people through large-scale transformation and prepare teams for an AI-shaped future.