Leading during industry transformation- Kelly Melchor

Kelly Melchor found her way into insurance like so many executives, but she also found a passion for leadership and empowering people. In a time of industry transformation, Kelly talks about her journey and the concerns she has for customer expectations amidst constant change.In this episode:The importance of leadership coachingBalancing technology needs with customer expectationsHow independence is being redefinedWhy organizational support is important to growthPodcast PhilosophyHear from someone who is not afraid to learn and how she builds consensus to manage change.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.