Leading People Through AI Reality with IT Director, Thato Lehutso

How do you introduce AI into an organization while protecting jobs, supporting people, and redefining what productivity really means?This conversation with North-West University’s IT Service Delivery Director, Thato Lehutso, explores exactly that. Thato shares how his teams are experiencing the shift from AI hype to hands-on adoption, how tools like Copilot are reshaping tasks, and why fear of being replaced remains top of mind for many employees.He also dives into the changing expectations of younger generations, the rise of gig-style working, and the move toward outcome-based performance rather than physical presence. Through this lens, Thato shows how leaders can prepare their people for AI-enhanced work without losing sight of compassion, flexibility, and long-term development.For leaders navigating cultural and technological change, this episode delivers a candid and practical perspective on what the future of work could look like.🎧 Listen to the full episode for more reflections from leaders shaping how work is being reborn.