Leading the charge on digital-first customer success

What this episode covers

Carlos Quezada and Matt Harmon join the podcast today from HPE Aruba, where they lead customer success as a service. They've been leading the charge on building digital-first experience (and even winning awards). We get an update on where they are finding success within their digital ecosystem to drive a positive experience amongst their customers. You can find Carlos here: https://www.linkedin.com/in/cquezada/ You can find Matt here: https://www.linkedin.com/in/mdharmon/ --- Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success. We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page. GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

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Frequently Asked Questions

How long is this episode of Gain Grow Retain?

This episode is 53 minutes long.

When was this Gain Grow Retain episode published?

This episode was published on May 25, 2022.

What is this episode about?

Carlos Quezada and Matt Harmon join the podcast today from HPE Aruba, where they lead customer success as a service. They've been leading the charge on building digital-first experience (and even winning awards). We get an update on where they are...

Can I download this Gain Grow Retain episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.