Leading the charge on digital-first customer success

Carlos Quezada and Matt Harmon join the podcast today from HPE Aruba, where they lead customer success as a service. They've been leading the charge on building digital-first experience (and even winning awards).   We get an update on where they are finding success within their digital ecosystem to drive a positive experience amongst their customers.   You can find Carlos here: https://www.linkedin.com/in/cquezada/ You can find Matt here: https://www.linkedin.com/in/mdharmon/   --- Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.   We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.   GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.