Leading the Implementation of New Technology with Gill Walker

This week on the Drop In CEO, CRM expert Gill Walker shares the importance of education and understanding your relationship with your customers when choosing a CRM. Listen in as Deborah and Gill discuss the commitment to education when learning new technology, what you need to know in order to organize a team to implement new technology, and understanding what a solution architect can do for your business. Gill Walker is a successful and experienced business women, with a commitment to ongoing professional development. Gill is known for her ability to get to the nub of an issue and this, combined with her communication skills enables her to solve problems and to explain the resolution to guide people to a successful solution. You can connect with Gill in the following ways:  LinkedIn: linkedin.com/in/crmconsultant Website: opsis.com.au Find the ebooks mentioned in this episode here: https://www.opsis.com.au/menu-resources.html Read more about Gill’s thoughts on Solution Architects here: https://www.opsis.com.au/gill-walkers-musings-on-dynamics365-crm-training-implementation/144-expert-solution-architect-consultant-will-save-you-money.html To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals.See omnystudio.com/listener for privacy information.