Leading the Pack: Re-imagining Volunteer Engagement with Karen Leies, CEO of The Seeing Eye episode artwork

EPISODE · Sep 8, 2025 · 52 MIN

Leading the Pack: Re-imagining Volunteer Engagement with Karen Leies, CEO of The Seeing Eye

from Time For Impact Podcast · host Time For Impact

The world of volunteerism has fundamentally changed since 2020. How can established organisations adapt to shifting demographics, motivations, and a post-pandemic market? In this episode, we go straight to the source of innovation and legacy, speaking with Karen Leies, CEO and President of The Seeing Eye, the world's oldest guide dog organisation.Karen shares the unique challenges The Seeing Eye faced and how they refused to stand still. We take a deep dive into their transformative partnership with Boston Consulting Group (BCG) to analyse the new volunteer landscape and develop a data-driven strategy. Discover how they are now marketing volunteer opportunities to entirely new audiences, and a focus on creating meaningful roles for families. This conversation is packed with actionable insights for any leader looking to energize their volunteer program and build a resilient community for the future.Plus, for our UK listeners, discover the foundational role The Seeing Eye played in helping to establish the UK's own Guide Dogs for the Blind association.About Our Guest:Karen Leies is the CEO and President of The Seeing Eye, the pioneering organisation that has been enhancing the independence, dignity, and self-confidence of people who are blind through the use of Seeing Eye® dogs since 1929. With a deep commitment to the organisation's mission, Karen leads a dedicated team of staff and volunteers in continuing a legacy of excellence and innovation in the guide dog movement.Resources Mentioned:The Seeing Eye: Learn more about their incredible work, mission, and volunteer opportunities at www.seeingeye.org.Boston Consulting Group (BCG): Explore their work in the social impact sector at www.bcg.com.Guide Dogs for the Blind (UK): For our UK listeners, learn more about the organisation The Seeing Eye helped inspire at www.guidedogs.org.uk.Connect & Continue the Conversation:Thank you for tuning in to Time for Impact! We are dedicated to bringing you the freshest thinking in volunteerism from professionals who are making a real difference.Stay tuned as we continue to bring you conversations with volunteerism leaders from around the world.If you enjoyed this episode, please subscribe, rate, and review Time for Impact on your favourite podcast platform. It helps us reach more professionals like you.If you enjoyed this episode, please share it with someone who believes in the power of connection.Like any creative endeavour, bringing the podcast to life involves real costs in production, editing, planning, and execution. This podcast is our gift to the profession. However, If you find the Time for Impact Podcast valuable and wish to fuel future inspiring conversations and ideas, please consider a small, entirely voluntary contribution of £4 through our Buy Me a Coffee account:     ⁠⁠⁠buymeacoffee.com/chriswadetfi ⁠⁠⁠ . Your generosity, however small, directly supports our ability to continue producing this resource for the sector. Thank you for being part of our community. 🙏

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Leading the Pack: Re-imagining Volunteer Engagement with Karen Leies, CEO of The Seeing Eye

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