Leading Through Crisis and Continuous Improvement with Jeff Flaks

from Becker’s Healthcare Podcast · host Becker's Healthcare

In this episode, Jeff Flaks, Chief Executive Officer, Hartford HealthCare, reflects on pivotal moments like 9/11 and COVID-19 and how they shaped his leadership philosophy. He shares insights on continuous improvement, team-driven culture, and the need to disrupt healthcare to advance access, affordability, and quality.

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How long is this episode of Becker’s Healthcare Podcast?

This episode is 21 minutes long.

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This episode was published on April 1, 2026.

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Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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