Leading Through Crisis With Emma Streets episode artwork

EPISODE · Feb 20, 2026 · 47 MIN

Leading Through Crisis With Emma Streets

from Say it Sister... · host Lucy Barkas & Karen Heras Kelly

Send us Fan MailWe sit down with crisis comms expert Emma Streets to unpack why old communication playbooks fail during rolling crises and how a trauma‑informed approach helps leaders speak clearly, act with integrity, and build real trust. We share practical tools for safety, trust, and choice that calm nervous systems and reduce risk in workplaces and at home.• defining trauma and its everyday signals in teams• why language, tone, and visuals shape felt safety• apologies without liability and legal myths• predictive and vulnerability-based trust explained• performative statements vs action-led credibility• giving choice in format, timing, and channels• managing uncertainty without fuelling rumour• resilience as reflection, learning, and systems• collaboration and feminine leadership strengths• practical steps leaders can apply todayEllen Griley article Trauma Informed Framework Inspired this Episode.Send us a comment, ask a question, or suggest a topic. We would love to hear from you

Episode metadata supplied by the publisher feed · Published Feb 20, 2026

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Send us Fan Mail We sit down with crisis comms expert Emma Streets to unpack why old communication playbooks fail during rolling crises and how a trauma‑informed approach helps leaders speak clearly, act with integrity, and build real trust. We share practical tools for safety, trust, and choice that calm nervous systems and reduce risk in workplaces and at home. • defining trauma and its everyday signals in teams • why language, tone, and visuals shape felt safety • apologies without liabil...

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Leading Through Crisis With Emma Streets

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