Leading Through Disruption — How Policy Changes and AI are Reshaping Healthcare Operations

Solutions for health system leaders facing unprecedented convergence of disruption — rapid policy changes, shifting reimbursement models, and continued staffing challenges — all while patient demand for greater access is rising. How the use of AI is both an opportunity and a risk that requires careful considerations for adoption. In this conversation, we’ll explore how these forces are reshaping hospital operations and the need for leaders to reimagine their operating models. Mohan Giridharadas will share his Lean operations-based “hub-and-spoke” approach to operational transformation — inspired by the airline industry — as a blueprint for scaling efficient and sustainable growth, improving staff experience and productivity, and delivering the right care to the right patient at the right place at the right time. We’ll discuss how executives can leverage this model, powered by advanced math and AI, to not only withstand disruption, but thrive in it.