Leading Through the Unexpected with Jeffrey Smith episode artwork

EPISODE · May 19, 2026 · 35 MIN

Leading Through the Unexpected with Jeffrey Smith

from Referral Roadmap

In this episode, Jeff Smith shares his life-changing experience with a near-fatal heart condition and how it transformed his approach to building a resilient, scalable business. Learn practical strategies for creating a business that thrives without your constant presence, including trust, leadership development, and documentation.To access the resources and links discussed in this episode:https://www.athenacaptain.com/podcastIf you want to get more out your week, subscribe to my weekly blog where I will share business insights to build your own unstoppable sales engine: https://daily.athenacaptain.com/blogIf you'd like to connect with me, you can find me here:https://www.athenacaptain.com/Athena's Prospecting Secrets Facebook Group: https://www.facebook.com/groups/athenasecretsChapters00:00 Introduction to Business Resilience02:49 Jeff's Life-Changing Health Crisis05:34 Building a Trustworthy Team08:43 The Importance of Leadership and Trust11:58 Lessons Learned from Adversity15:00 Creating a Sustainable Business Model17:59 Empowering Team Members21:02 Actionable Steps for Business Owners24:12 Final Thoughts and Resources

Episode metadata supplied by the publisher feed · Published May 19, 2026

Embed this episode

Ready to play

Leading Through the Unexpected with Jeffrey Smith

0:00 35:55

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Referral Roadmap?

This episode is 35 minutes long.

When was this Referral Roadmap episode published?

This episode was published on May 19, 2026.

Can I download this Referral Roadmap episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!