Leading Through Transition: Gippsland Water's Vision for the Future

Managing Water Utilities: Challenges and Innovations with Sarah CummingIn this episode of 'The Exec Exchange,' host Piers Clark speaks with Sarah Cumming, the Managing Director of Gippsland Water in Australia. Sarah shares her unique career journey from litigation law to water utility management and discusses the complexities and opportunities of handling industrial clients. Topics covered include the geographical and demographic context of Gippsland Water, the infrastructure's resilience, and the significant operational challenges posed by transitioning industrial clients. Sarah also highlights the innovative non-regulated businesses Gippsland Water has developed to maintain low service costs for residential customers, including Gippsland Regional Organics and Gippsland Regional Agribusiness. The discussion concludes with Sarah’s insights on future plans and her advice on embracing challenges in the sector.00:00 Gippsland Water02:05 million dollars worth of