EPISODE · May 28, 2026 · 28 MIN
Leading When Healthcare Feels Impossible: Special Episode with Kandice Garcia, RN
from Success in Chaos · host Angela Adams, RN and Kandice Garcia, RN
In the special episode, we ask, "What if the chaos you're leading through isn't actually chaos at all?" Kandice Garcia, RN — CEO of Tungsten QI Partners and Quality Improvement Director for the ACR Learning Network — and co-host of Success in Chaos shares why healthcare leaders keep hitting walls: we're applying linear, manufacturing-style management to a complex, human system. Discover the dual empowerment model behind 85+ improvement projects at Cleveland Clinic, Mayo, Stanford, and beyond — plus a grounded take on AI that every healthcare leader needs to hear.1:00 From exercise physiology to radiology nursing3:00 The Stanford story: RITE program & Dr. David Larson7:00 Building the ACR Learning Network's Empower program9:00 Why Tungsten QI Partners was born13:30 Complex vs. complicated: why healthcare isn't chaos17:30 Dual empowerment: connecting frontline knowledge to leadership20:45 AI in healthcare: the cavalry isn't coming26:30 Books shaping Kandice's thinking
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In the special episode, we ask, "What if the chaos you're leading through isn't actually chaos at all?" Kandice Garcia, RN — CEO of Tungsten QI Partners and Quality Improvement Director for the ACR Learning Network — and co-host of Success in Chaos shares why healthcare leaders keep hitting walls: we're applying linear, manufacturing-style management to a complex, human system. Discover the dual empowerment model behind 85+ improvement projects at Cleveland Clinic, Mayo, Stanford...
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Leading When Healthcare Feels Impossible: Special Episode with Kandice Garcia, RN
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