Leading with Purpose: Unlocking Communication, Culture, and Growth with Mario D'Aquila

Sal is joined by Mario D’Aquila, Chief Operating Officer of Assisted Living Home Care Services, for a thoughtful conversation about leadership, communication, and the evolution of a family business built on compassion and purpose. Mario shares his journey helping grow a small Meriden-based operation into one of Connecticut’s leading home care providers, now serving thousands across three major locations with more than 700 caregivers. He opens up about aligning employees with a company’s mission and values, creating true “buy-in,” and meeting people’s deeper needs for connection, growth, and contribution. Sal and Mario discuss how tools like the DiSC assessment and Objectives and Key Results (OKRs) enhance communication, ensure the right people are in the right roles, and use data to drive accountability and performance. Mario also reflects on leading within a multi-generational family business and how a people-first culture drives long-term success.