EPISODE · Jul 24, 2018 · 51 MIN
Lean Leadership and Saving 200 Jobs — Jess Orr
from Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · host Mark Graban
http://www.leanblog.org/311 -- show notes My guest for Episode 311 is Jess Orr, a continuous improvement practitioner at WestRock, a large paper and packaging company, where she helps plants foster a culture of continuous improvement and employee engagement. Her experience includes working directly for Toyota Motor Manufacturing Kentucky. She is particularly passionate about sharing best practices across industries, which motivated her to found Yokoten Learning. In today's episode, we talk about her path from Six Sigma Black Belt to a Lean-thinking engineer at Toyota. How did she progress from solving problems herself to developing others? We'll talk about a blog post that she wrote for this blog earlier this year, Lean and ROI, leadership and culture, and much more. What is it like working outside of Toyota again? I hope you enjoy the discussion.
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What this episode covers
Jess Orr shares powerful Lean leadership lessons from her time at Toyota and her work in manufacturing, including the real story of how engaging employees in continuous improvement helped save 200 jobs. In this episode, Jess reflects on the shift from tool-driven Six Sigma thinking to a people-centered Lean culture, the role of leadership in creating engagement, and why focusing on process—rather than short-term results—leads to sustainable success. Topics include employee engagement, respect for people, leadership mindset, and why Lean is a long-term journey—not something you “implement.”
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Lean Leadership and Saving 200 Jobs — Jess Orr
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