Learn from this cooking class I took - Samantha Hardcastle

Samantha Hardcastle is the founder of The Storied Experience, and yesterday she shared how we can uplevel the hospitality experiences we provide by infusing them with culture. Today, she shares a story of what this looked like for her recently in a cooking class she took while traveling.👉 What could you add to your guest experience that people wouldn’t expect - but would surprise and delight them?Hospitality Daily is brought to you this month by Sojern, whom I've been working with to help hospitality providers understand how to use data to better serve and communicate with their guests.Download our research on how hotels are using data to drive revenue and build stronger relationships or watch our broadcast with Jacquelyn DiStasi at Wyndham on how they are doing this. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.hospitalitydaily.comA few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands