Learning for Agency Leaders | Shannon Kinney

Shannon Kinney, Founder of Dream Local Digital In this conversation, David McBee of Simpli.fi TV interviews Shannon Kinney, the founder of Dream Local Digital, about the changes and trends in digital marketing, particularly in social media. Kinney shares that they have evolved from providing social media services to coaching clients on how to be part of the process and improve their engagement rates. They have also seen a growth in demand for a full-service solution, including lead generation and SEO. Kinney’s advice for agency leaders is to meet their clients where they are and provide coaching to help them achieve their goals while also accounting for the cost of quality customer service. Dream Local Digital has helped over 65,000 small and medium-sized businesses and media companies through their services.