EPISODE · Jul 22, 2026 · 22 MIN
Learning That Actually Moves the Needle
from Beyond the Desk: Admin Advocates · host IAAP
What does it take to build professional development content that actually meets admins where they are — and challenges them to grow? CAPstone brings administrative professionals together to build real-world skills, learn proven best practices, and grow in a community that strengthens impact and elevates performance. But behind every course is a commitment to making sure that content stays relevant, rigorous, and worthy of the professionals it serves. In this episode, Rachel and Melissa sit down with Teresa Stewart, CAP — chair of IAAP's Professional Development Forecasting Committee — to talk about what CAPstone is, why these certificate courses are such a powerful investment for admin professionals, and the peer review audit process that Teresa and the panel are leading to ensure every course delivers on its promise. This is a conversation about standards, growth, and what it looks like when the admin community takes ownership of its own professional future.Connect with us on our socials:Instagram: https://www.instagram.com/iaaphq/LinkedIn: https://www.linkedin.com/company/international-association-of-administrative-professionals-iaap/X: https://twitter.com/iaap
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What does it take to build professional development content that actually meets admins where they are — and challenges them to grow? CAPstone brings administrative professionals together to build real-world skills, learn proven best practices, and grow in a community that strengthens impact and elevates performance. But behind every course is a commitment to making sure that content stays relevant, rigorous, and worthy of the professionals it serves. In this episode, Rachel and Melissa sit do...
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Learning That Actually Moves the Needle
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