Lee Niles - Why Tech Is the Hospitality Industry’s Secret Weapon

🎙️ EP61 – Lee Niles: 25 Years of Hospitality Tech & the Melford Technologies Story In this episode of Captive Conversations, I sit down with Lee Niles, a hospitality tech veteran who’s been driving digital transformation for over 25 years. We cover: ✅ The evolution from old-school PDQ machines to cloud-based systems ✅ How operators can simplify their tech stacks without losing performance ✅ Why Melford Technologies is the “quiet partner” behind successful venues ✅ The future of guest experience in a tech-first world If you’re an operator, supplier, or just love hearing how technology changes industries, this is for you. 📌 Subscribe for more conversations with the people shaping hospitality’s future. #HospitalityTech #MelfordTechnologies #CaptiveConversations