Legendary Founder of The Ritz Carlton: My Employees Are My Closest Neighbor

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world-famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton, in 1983. Horst is a Christian who lives out his faith in both his business and personal life. Support the show (https://www.ouramericanstories.com/donate)Support the show: https://www.ouramericanstories.com/donateSee omnystudio.com/listener for privacy information.