LendAPI Partner Podcast with Debra LeJeune, Founder & CEO at Integrity Payments Group

In this episode of the LendAPI Partner Podcast, host Timothy Li, Co-Founder and CEO of LendAPI, sits down with Debra LeJeune, a special friend of LendAPI. Debra, whose background originated in banking, is a former commercial banking officer. She discusses the formation of her company, Integrity, and how it focuses on a payment strategy to improve the lending and payment process.What You’ll Learn:- How Debra's background in banking and as president of multiple companies led her to found Integrity.- Why Integrity was formed to combat the payments industry missing the mark on putting the customer first, locking clients into long-term contracts, and not having the customer's best interest in mind.- How Integrity provides agnostic advice and representation, ensuring the recommended technology stack is specific to the client and focused on their integrity.- Integrity's approach to payments, which involves taking the payment process across the entire life cycle, including infrastructure, onboarding new borrowers, and payment success.- How Integrity might set up a client with five, six, or seven different solutions to create the perfect waterfall, minimize issuer declines, and achieve a 10% to 30% lift in authorization approvals.- The importance of clients owning their payment data, utilizing network or universal tokens for validation, and having the infrastructure to waterfall onto other solutions with no downtime.- How a forensic analysis of a client's payment and authorization data can lead to advice on qualifying for lower interchange and having fewer false declines.About Integrity Payments Group (IPG):Integrity Payments Group (IPG) positions itself as more of a payment strategy firm than a payment placement or bank-pushing firm. They focus on putting the client's needs first across the life cycle, which contrasts with traditional payments companies that might focus on locking people into a singular payment provider. Integrity uses its strategy to help clients with everything from infrastructure to collection📢 Explore more on the LendAPI MarketplaceListen now on YouTube, Spotify, or Apple Podcasts.