Lending Leaders: Voices of the Industry – Featuring Jay Plum of Fifth Third Bank

In the inaugural episode of Lending Leaders: Voices of the Industry, OMBA Executive Director Rich Swerbinsky and Engagement Director Heidi Belnay sit down with Jay Plum, Executive Vice President of Fifth Third Bank, for a wide-ranging conversation on the forces shaping today’s lending environment.Whether you're leading a lending team, managing operations, or simply looking to stay ahead of the trends reshaping the mortgage business, this conversation offers practical insight from one of the industry’s most respected voices.