Lessons from Covid: Claims best practice

In this episode of the podcast, we are discussing lessons learned from the Covid-19 pandemic, in regard to business interruption claims and best practice guidance issued by the Financial Conduct Authority. We are joined by Society of Claims Professionals board members, William Quibell, Head of Supply Chain & Admiral Loss Adjusting Services at Admiral Group Plc, and Richard Napoli, Claims and Legal Services Director at Markel. And the CII’s Director of Policy and Public Affairs, Dr Matt Connell.